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Customer Satisfaction Questionnaire - G.M. Buick Assembly Plant

Customer Testimonial

Position of Purchaser: Manufacturing Engineer

Product Purchased: ErgoTorq Adaptors
Name/Location of Manufacturing Facility: G.M. Buick City Assembly Plant - Flint MI.

What have been the benefits that you have seen since the installation of our "ErgoTorq" product on your assembly tooling ?

“ErgoTorq” Adaptors installed on Uryu and Gardener Denver pulse tool to socket applications eliminated the vibration from the tool, reduced fixture movement and resulting mutilation problems

What type(s) of applications are you currently using "ErgoTorq" on, and why was the product installed ?

The product was used on these applications specifically to improve product quality by reducing mutilations to the product and resulting repair costs

Can you provide any data that would verify the improvements that "ErgoTorq" provides ?

Not at this time, we are awaiting full implementation

Has the product met your expectations ? Do you have any suggestions for product improvement ?

Yes the product has met our expectations. No suggestions at this time for product improvement

Are you aware that "ErgoTorq" can be used on any tooling application where torque quality and extension or socket wobble is a problem, from pistol grip tools to multi-spindle nutrunners ?

No

If your "ErgoTorq" product is being used on a manual operation, what has been the response of the operators to its installation ?

No feedback available

What do you like most about the product ?

The “ErgoTorq” product FLAT WORKS. More product experience is necessary to see if it has any negatives

Additional Comments, Suggestions or Questions

None

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